Terms and Conditions of Billy Rock Entertainment
These terms and conditions apply to the use of the services provided by Billy Rock Entertainment DBA Peters Rock Entertainment (the "Company") and any bookings made through our website. By using our website and booking our entertainment services, you acknowledge that you have read, understood, and agreed to be bound by these terms and conditions.
1. Services Provided: The Company acts as a booking agency for the provision of entertainment services at private events, including but not limited to house parties, Airbnb rentals, hotels, party buses, and other locations. The entertainers engaged through our website are independent contractors.
2. Release of Liability: By booking our entertainment services, you agree that the Company is not responsible for any damage to property or injuries to guests that may occur at the event. The Company assumes no liability for any actions or crimes committed by the entertainers. It is your responsibility to ensure the safety of all attendees at the event.
3. Age Requirements: You are responsible for ensuring that all guests attending the event are at least 18 years of age or older and that anyone consuming alcohol is at least 21 years of age or older. Entertainers reserve the right to request identification from any individual at any time to verify their age.
4. Entertainers Reserve the Right to Leave the Event: Entertainers reserve the right to leave the event at any time and for any reason, including but not limited to if they feel threatened or endangered, or if they are physically or verbally assaulted. In such cases, there will be no refund of any fees paid, including the down payment and any balance paid upon arrival to the entertainer.
5. Time of Arrival Agreement: The agreed-upon arrival time for the entertainers is a window, and delays may occur due to various factors. The entertainers will typically arrive within 30 minutes of the agreed-upon time but may be delayed up to 90 minutes. If 90 minutes have passed beyond the agreed-upon arrival time and you wish to cancel the event, you will receive a full refund. Otherwise, no refunds will be provided.
4. Fees and Payment: A down payment is required at the time of booking, with the remaining balance due in cash upon the entertainers' arrival. Online payments for the remaining balance are not accepted, as entertainers are independent contractors, and we are unable to process payments on their behalf.
5. Performance Must be Indoors: Entertainers must perform indoors. The Company does not offer entertainment services for outdoor events unless an enclosed tent with complete privacy and a heater to maintain a suitable temperature is provided. If the event is held outside without these accommodations and cannot be moved indoors, you agree to forfeit the full cost of the entertainment, including the down payment and any balance due to the entertainer.
6. Cancellation, Refunds, and Substitutions: If you elect to cancel the event, a cancellation fee of $50 per entertainer booked will be assessed. Refunds for cancellations made before the event will be processed to the payment method used at the time of booking. No refunds will be provided for payments made to the entertainers at the event. If a substitute performer is sent without prior notification, the Company is not responsible for the substitution. You must decline the services of the substitute performer if you do not wish to proceed with them. If you accept and pay the substitute entertainer, no refund will be issued.
7. Entire Agreement: These terms and conditions constitute the entire agreement between you and the Company regarding the use of our website and the booking of our entertainment services. You agree not to initiate any chargeback proceedings for any charges that fall under the scope of this agreement and acknowledge that any such chargeback attempt will result in the loss of the contested charge and the payment of fees to the Company, as well as the reimbursement of any time spent by the Company in defending against the chargeback at a rate of $250 per hour. By using our website and booking our entertainment services, you and all attendees agree to be bound by these terms and conditions, which shall be governed by the laws of the United States.
Billy Rock Entertainment / Peters Rock Entertainment