Terms and Conditions of Billy Rock Entertainment
Entertainment Services Agreement
Between "Billy Rock Entertainment" and "Customer
1. Parties Involved: This Entertainment Services Agreement ("Agreement") is entered into between the "Customer," as identified in the booking confirmation sent via Google Calendar, and "Billy Rock Entertainment" (the "Company"). The Customer is responsible for informing all attendees of the terms and conditions outlined in this Agreement. The Company is engaged in the provision of entertainment services as described in the booking confirmation.
2. Release of Liability: Billy Rock Entertainment acts solely as a booking agency in connection with the entertainment services to be provided at a private house party or event at an Airbnb, hotel, party bus, private residence, or other location (the "Event"). The Company is not responsible or liable for any damage to property or injuries to guests that may occur at the Event. The Company also assumes no liability for any actions or misconduct by the entertainers, who are engaged as independent contractors. The Company is not responsible for ensuring the safety of any attendees at the Event. It is the sole responsibility of you, the Customer, and attendees to be aware of your surroundings and to take appropriate measures to ensure your own safety at all times. You, the Customer, and attendees hereby acknowledge and agree that you will not bring any legal action against the Company and hereby waive any right to do so. No signature is required to accept these terms, and you, the Customer, and attendees acknowledge that you have read and fully understood this disclaimer.
3. Age Requirements: It is the sole responsibility of the Customer to ensure that all guests are at least 18 years of age or older and that anyone consuming alcohol is at least 21 years of age or older. Entertainers reserve the right to request identification from any individual at any time to verify their age. The Customer and attendees hereby acknowledge and agree to these terms and conditions.
4. Entertainers Reserve the Right to Leave the Event: Entertainers reserve the right to leave the Event at any time and for any reason, including but not limited to situations where they feel threatened or endangered in any way, or if they are physically or verbally assaulted. In such cases, there will be no refund of any fees paid, including the deposit and any balance paid upon arrival to the entertainer. The Customer and attendees acknowledge and agree to these terms.
5. Time of Arrival Agreement: The agreed-upon arrival time for the entertainers is a window, and delays may occur due to various factors. Entertainers will typically arrive within 30 minutes of the agreed-upon time but may be delayed up to 90 minutes. If 90 minutes have passed beyond the agreed-upon arrival time and the Customer wishes to cancel the Event, they will receive a full refund. Otherwise, no refunds will be provided. The Customer agrees not to contact the Company unless at least one hour has passed beyond the agreed-upon arrival time. If the Event is being held on a party bus, at a restaurant, or any other location where timing is critical and entertainers cannot be late, please inform the Company in advance so that additional measures can be taken to ensure timely arrival. The Customer and attendees acknowledge and agree to these terms.
6. Fees and Payment: You have already paid a deposit electronically. The remaining balance due upon arrival must be paid in cash, as it is not guaranteed that the entertainers will be able to accept payment through an online app. While online payments are convenient, cash payment is required to avoid any issues. The Company cannot charge the remaining balance to your card on behalf of the entertainers, as they are independent contractors, and due to tax laws and the Company's business structure, we are unable to accept their payment and pay them out.
7. Performance Must be Indoors: Entertainers must perform indoors. The Company does not offer entertainment services for outdoor events unless an enclosed tent with complete privacy and a heater to maintain a suitable temperature is provided. If the Event is held outside without this accommodation and cannot be moved indoors, you agree to forfeit the full cost of the entertainment, including the deposit and any balance due to the entertainer.
8. Cancellation, Refunds, and Substitutions: If the Customer elects to cancel the Event, the deposit amount is non-refundable. If the Customer has already tendered payment of the remaining balance to the entertainer(s), no refund will be provided. The Customer's payment of the remaining balance to the entertainer(s) shall be deemed acceptance of the initial agreement and an understanding that the transaction is final and that no refunds will be issued.
In the event that an entertainer sends a substitute performer without prior notification to the Company or the Customer, and you are not satisfied with the substitute performer, you may refuse to pay the entertainer and must contact the Company immediately for a full refund of any amounts paid to the Company. Once payment is made to the entertainer, the business transaction is considered final, and no refunds will be issued thereafter. We always assign and send the entertainer confirmed in your booking. However, in rare cases where they have an emergency, they may send a colleague in their place without notifying the Company. If we are informed immediately, we will make every effort to address the situation. The Customer and attendees hereby acknowledge and agree to these terms and conditions.
9. Entire Agreement: By engaging in business with and booking through our entertainment agency, the Customer and attendees understand and agree to all terms and conditions outlined in this Agreement. While a signature may be requested, one is not required to enforce the provisions of this contract. The Customer and attendees agree not to initiate any chargeback proceedings for any charges that fall under the scope of this Agreement and acknowledge that any such chargeback attempt will result in the loss of the contested charge and the payment of fees to the Company, as well as the reimbursement of any time spent by the Company in defending against the chargeback at a rate of $250 per hour. The Customer and attendees acknowledge and agree to these terms and conditions, which shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.
Billy Rock Entertainment